Visit Our Office in Shenzhen
2 Floor, Building C,
Huafeng International Robotics Industrial Park,
Xixiang Street, Baoan, SZ 518000
Frequently Asked Questions
Orders are processed within 1-2 business days after payment verification. Once your order has been shipped, you will receive a tracking number via email. You can use this number to track your package on the carrier's website.
We are always working to restock our items. If you find a product is out of stock, please let us know your needs, and we will do our best to expedite the restocking process.
Once you submit your requirements, our R&D team will analyze them and proceed with design and development. After the design phase, we offer production, shipping, and even dropshipping services. If you have any questions or encounter any issues, please don’t hesitate to contact us.
We offer delivery services through DHL, FedEx, and UPS, which typically take about 3-5 days. We also provide DDP air freight services, which usually take around 7-15 days. The shipping costs are based on the actual charges from the courier service providers.
Absolutely. The Pearl River Delta has many factories specializing in small-batch, flexible production – and we know exactly who they are. We match you with factories that welcome prototypes and pilot runs (as low as 1–100 units), so you won't be turned away by large minimum order quantities.
For factories in Shenzhen, Dongguan, or Huizhou, we can usually schedule within 24–48 hours (same-day available). For other Pearl River Delta cities (Guangzhou, Foshan, Zhuhai, Zhongshan, Jiangmen), within 2–5 days.
Yes. We can recommend suppliers with relevant certification experience and help verify compliance during production. We understand the documentation and testing required for international market access.
Yes – free initial consultation, no obligation. Contact us to discuss your project, and we will provide honest advice on the best path forward.
Whatever you need, we're here to help.
Just get in touch, and we'll try our best to respond within 24 hours.
- Logistics [email protected]
- Distributor Application, OEM/ODM, Product Wholesales Enquiry [email protected]
- Tech Support [email protected]
- QC Issue [email protected]